Dear Colin and Marta,
Mike and I wanted to thank you for all the hard work you put forth to help us sell our house. We really appreciated that you were willing to walk us through the process of building a new house, something we had never done before, and selling our old house. Your support and insight was very beneficial.
Buying and selling a house and moving are all very traumatic experiences and very stressful under the best circumstances. Because of your attention to detail, your persistence in the face of unforeseen difficulties and your close-up and personal hand holding for Mike and I, we weathered this move much more smoothly than I would have expected.
You were very good listeners and demonstrated an ability to decipher what it was we wanted even when we weren’t entirely sure ourselves. And then you forged ahead waveringly on our behalf to make it happen. As a matter of fact, we found the whole Roger Fazendin experience to be positive and rewarding. Everyone within your organization goes out of their way to make the client feel more like a friend or family member that they are helping thank the usual “paycheck” atmosphere. Our business relationship was always professional, yet we never felt like we were just another “client”. In fact, you always made us feel like we were your only clients.
Thank you again for your honesty, integrity, professionalism, and always giving more than 100% to our needs during this process. We think of you as more than our real estate agents. You are our friends and we will bring you not only our business but refer as many people as possible to you so they can enjoy the rewards of doing business with the very best.
Mike and Carol
Coon Rapids, MN